Your privacy is important to My Mental Health Check. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.
By using our website, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and any other information you provide when creating an account, purchasing a test, or contacting us.
- Payment Information: When you purchase a test or evaluation, we collect payment information such as credit card details. This information is processed securely by our payment processor and is not stored on our servers.
- Test Data: We collect the data you input during the online neurological and psychiatric tests. This data is essential for evaluating your results and providing an interpretation.
- Technical Information: We collect technical information such as your IP address, browser type, operating system, and device information. This information helps us improve our website and services.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your computer that allow us to recognize you and remember your preferences.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: We use your personal information and test data to provide you with the online neurological and psychiatric tests and evaluations you have purchased.
- Processing Payments: We use your payment information to process your purchases and ensure secure transactions.
- Improving Our Services: We use technical information and cookies to analyze how our website is used and to improve its functionality and user experience.
- Communication: We use your contact information to communicate with you about your account, purchases, and any updates to our services. We may also send you promotional emails, but you can opt-out at any time.
- Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
3. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment details and test data, during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address any vulnerabilities in our systems.
4. Data Retention
We retain your personal information for as long as necessary to provide you with our services and to comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors, data analytics providers, and email marketing services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Data Portability: You have the right to request that we transfer your personal information to another organization.
To exercise these rights, please contact us at [Your Contact Email Address].
7. Cookies
We use cookies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes indicates your acceptance of the new policy.
10. Contact Information
If you have any questions or concerns about this privacy policy, please contact us at [Your Contact Email Address].